Airline staff's fee for breast milk given cause for user's embarrassment
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A breastfeeding mom takes EasyJet to task for lacking "common sense and kindness" following a incident where she was told to pay for extra hand luggage carrying breast milk and a pump. Daisy Crawford, the mother in question, had just spent some quality time with family in Bristol before her journey to Belfast on Sunday.
Ms. Crawford expressed her frustration with EasyJet's staff, claiming "there was no understanding."
In response, EasyJet issued a statement apologizing to Ms. Crawford, acknowledging that the service she received while boarding her flight was "not the level of service we expect."
It's worth noting that EasyJet welcomes breastfeeding mothers to carry breast milk and a breast pump as additional hand luggage for free. The airline even allows an extra bag for a breast pump and milk to provide extra convenience. However, individual containers of breast milk should not exceed 2,000ml and will require screening at security. The Transportation Security Administration (TSA) guidelines also exempt breast milk from typical liquid limits, enabling it to be included in cabin luggage[1].
In light of similar instances, EasyJet has previously apologized for any confusion regarding its policies, affirming that they do not aim to charge for breast milk and necessary equipment[1]. As regular procedure, passengers are encouraged to let EasyJet know in advance to avoid any complications at the gate. Nonetheless, it appears that the airline may have dropped the ball in this particular instance.
- Daisy Crawford, who had experienced an incident with EasyJet concerning breast milk and a pump, demands common sense and kindness from the airline.
- In the health-and-wellness and women’s health realm, EasyJet acknowledges the necessity of a breast pump and breast milk for mothers and allows them as additional hand luggage for free.
- EasyJet extends an apology to Ms. Crawford, admitting that the quality of service during her flight was not up to their usual standards.
- In the lifestyle section, EasyJet encourages passengers to notify them in advance about their need to carry breast milk and a breast pump, to ensure a smooth travel experience.
- It seems that the travel industry, with companies like EasyJet promoting breastfeeding-friendly policies, can contribute to easing the journey of mothers and prioritize their health and well-being.
[1]: Referencing an external source for details on the airline's policy, apologies, and TSA guidelines.
